Service Types

Service types are the procedures you perform, managed at Settings → Services → Service Types. They control pricing, booking defaults, skills, care plan mappings, and release form mappings.

Disciplines, categories, types

The catalog is three layers:

Category types are the six disciplines REV23 is built around: Tattoo, Piercing, Permanent Makeup, Microblading, Removal, and Adornment. The list is fixed, because it drives app behavior — jewelry surfaces appear for piercing and adornment work, ink tracking for tattoo and cosmetic work, and skills grant permissions by discipline.
Categories are yours — folders within a discipline, like Ear, Facial, and Oral under Piercing, or Brows under Permanent Makeup. Create as many as your menu needs (names are unique across the whole catalog — one Brows, wherever it lives); a discipline with one category is fine.
Service types are the procedures themselves: Lobe, Helix, Tattoo, Lip Blush.

A type is a name, a category, and an optional color. Moving a category to a different discipline reclassifies every service inside it, so the jewelry-vs-ink behavior moves with it. A category only deletes once it’s empty — move its types elsewhere first — and a type that’s been used (sessions, bookings, or an approved idea) refuses deletion; hide it per studio instead. When a delete does go through, artists’ skill rows for that type go with it, including their pricing and pay overrides. Types drag between categories within a discipline.

Add defaults (in the overflow menu ) loads REV23’s standard starting set for the disciplines you pick — safe to re-run, it never touches anything you’ve configured.

Editing at speed

Each type’s price and — with Booking on — booking defaults are editable straight from the list. Opening either starts a focused editor with Save & next, which walks the category’s unpriced (or not-yet-bookable) types in turn — pricing a whole category is a single pass. The full settings page for a type — with per-studio offerings and studio pricing — is behind Open full settings page inside those editors.

Bulk edit pricing applies one configuration to up to 200 selected types at once, section by section: each section is either applied to all or left as-is, so you can set tax treatment across the board without touching anyone’s prices.

Where prices live

Pricing resolves through three levels, most specific first:

The artist — set on their skills, applying wherever they perform the service. Artists set their own from My Skills.
The studio — a per-studio custom price, for multi-studio shops where locations charge differently.
The service type — the global default, applying at every studio without its own.

A level that sets pricing replaces the broader levels entirely — an artist’s configuration stands in for the whole thing, including the service type’s quantity tiers, not just the base number. Leave a level blank and it inherits, and a studio override clears with Reset to global.

Ways to price

Every level prices with the same three tools (tax and the jewelry settings live above the artist level — artist pricing is price only):

Quote each session — no automatic price; staff enter the agreed amount on each session. The usual mode for custom tattoo work. Configured defaults stay saved underneath in case the method changes.
Base price and quantity tiers — a Base price per unit, optionally with tiers by quantity. A tier prices every unit at its rate: Lobes 1 for $40, 2 for $60 is a base price of $40 and a quantity-2 tier at $30 each — tier prices are always per piece, never the pair total. Quantities that no tier covers fall back to the base price, and the editor flags gaps. Keep a base price set alongside tiers: a tiers-only configuration bills quantities outside its bands at nothing.
Time-based pricing — an Hourly rate, an optional Minimum billable time, and optional Flat-rate tiers like Half Day and Full Day. Two behaviors to choose deliberately:
- Round up to next tier off: a session bills the largest tier it filled, plus the overflow at the hourly rate.
- Round up to next tier on: tiers become the whole menu — a 4-hour session with Half Day (3h) and Full Day (6h) tiers bills as a Full Day, and sessions longer than the longest tier bill at the longest tier. Day-rate artists price this way on purpose.
Rounding cleans timer noise — round the tracked time to 15, 30, or 60 minutes, nearest, up, or down — and applies only to timer-driven durations; a manually entered duration skips rounding, though the minimum billable time still applies. The editor previews what common session lengths would charge as you configure.

The editor also steers by discipline: tattoo types point at quoting or time, per-session disciplines at a base price, and piercing at quantity tiers — with a reminder that same-type quantities (“three lobes”) belong in price tiers here, while discounts that combine different services belong in checkout rules. For piercing and adornment types, the type’s pricing also carries the jewelry tier menu and baseline coverage settings — tiers per studio too, baseline at the type only.

A price of $0 is a real price — the service rings free — not an unset one. What the session ultimately records, and how staff override it on the day, lives on Services & Sessions.

Taxability

Taxable on a service type’s pricing marks the service itself as taxed — off by default, since most US states don’t tax labor. Whether tax is actually charged still depends on a tax rate covering services at that studio: the flag is the gate, the rate is the math.

The question is answered per studio: a studio with its own custom pricing answers it there; everywhere else, the service type’s setting applies. Artist pricing never carries tax — it isn’t asked at that level. So when you give a studio custom prices, set Taxable there too.

Booking defaults

The type’s Booking section sets defaults for every artist who offers the service:

Appointment length
Another of this service adds, such as the extra time for a second lobe
Maximum per booking, the online quantity limit; blank allows up to 100
Time between appointments and Slot increment
Deposit to book
Minimum notice and Book up to

An artist can override these defaults on their skills. The booking window resolves from the skill, artist, service, then studio. See Online Booking for booking modes, consultations, and the full availability calculation.

Offered at

Each type can be offered or hidden per studio. Hiding removes it from that location’s customer-facing menus — kiosk, web sign, and online booking — and the register refuses to ring it there; the calendar can still book it for the day something old comes back around. This is the closest thing to retiring a type you no longer offer, since history keeps used types pinned in place.

Permissions

The catalog structure — types, categories, per-studio offerings — takes Service Settings → Manage; pricing at every level takes Pricing Settings → Manage on top (neither implies the other), and the booking section takes Booking Settings → Manage. Artists price their own skills without any of these — that’s My Skills, by design. All three management claims are included in Manager. See Roles & Permissions.