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Revenue

What the studio earned for a period: Total recognized income = Net sales (gross sales − discounts − refunds, split into Services and Products) plus Forfeited deposits. Products can be expanded into jewelry item sales and retail products. A sale counts on the day its checkout completes — and a checkout can’t complete until it’s paid in full, so a sale never counts before its money arrived. Individual tenders can carry earlier dates (a deposit taken weeks ahead, a split payment across days), which is why Close of Day, which buckets by payment date, can differ for the same span.

Forfeited deposits are the other way money becomes yours: a deposit kept as a fee is recognized as income on the day it’s forfeited, net of any reversals — no new payment moves at that point, the money arrived when the deposit was taken. See deposit forfeits.

The Discounts column carries both kinds: discounts applied to a line, and payment-method discounts like a cash discount. A cash discount comes out of the studio’s side only — net sales drop, the artist’s commission doesn’t move, because commission is figured from the line’s own price at checkout. See Earnings & Commissions.

Mandatory per-line surcharges are part of the sale price and count as revenue. Card processing surcharges collected at payment don’t — they’re pass-through, listed in the section below.

Services holds service-session sales. Products holds jewelry items and ordinary retail products; expand it to see Jewelry item sales and Retail products separately. The jewelry detail appears for studios that do piercing or adornment work, and for past periods that had jewelry activity.

Jewelry tier charges (included in Services) appears when the period has inclusive-tier activity, including a fully discounted or refunded tier with zero net sales. It discloses the part of Services produced by inclusive jewelry tiers — a Separate tier’s upcharge stays inside Services undisclosed, since its jewelry bills on its own lines. Do not add the disclosure to Services or the report total again.

The printed report includes the jewelry and retail detail automatically. Download CSV carries the same breakdown in its own rows, so the inclusive tier amount stays distinguishable from product sales in a spreadsheet.

Money that came through the studio but isn’t part of net sales:

  • Tips — the team’s, not the studio’s.
  • Sales tax — collected for the state.
  • Card surcharges — pass-through processing fees.
  • Gift cards sold — a liability until spent. The visit where a card is redeemed shows up as normal service and product sales; counting the sale of the card too would count the same money twice.
  • Deposits taken — not income until applied to a service.
  • Deposits held by team members — paid into their own accounts; this money never entered the studio’s balance. See deposits your team holds.

Every line here is net of its refunds.

A refund reduces the period it was processed in, never the period of the original sale — a closed month stays closed. Refund enough of last month’s work and this month’s net sales can legitimately go negative. A refund issued as store credit still reduces net sales — the sale was reversed even though no cash left.

Revenue Report → View belongs to no role — gross receipts stay with the owner unless granted to a specific person individually. See Roles & Permissions.