Close of Day
The end-of-shift close. It opens on Today, and it’s the one report with a Yesterday preset — closing out last night’s shift the next morning is the normal case.
Counting the drawer
Section titled “Counting the drawer”Expected in drawer = cash payments in, minus cash refunds, minus completed payroll payouts made in cash. Count the drawer against that number. Only cash-method payouts touch it — a payout recorded as check or bank transfer moved no drawer money and doesn’t affect this report.
The printed close ends with a Counter-out block: blank lines for who counted, when, the cash counted, and the variance. Over/short is a pen-and-paper step by design — print, count, write it down, file it.
If any of the day’s tips aren’t assigned to a person, the report says so and links each sale — assign them before you close out, or they won’t reach payroll.
By tender
Section titled “By tender”Payments, refunds, and net for every payment method used in the period, with per-transaction detail underneath. Two rules explain most surprises:
- A refund issued as store credit doesn’t reduce any tender — no money left the drawer. (It still reduces net sales, in the sales grid below and on Revenue — so the tender totals and the sales figures legitimately differ by exactly that amount.)
- Voided payments don’t appear at all; a void isn’t money that moved.
Past an eight-day range the per-transaction detail is dropped and only the totals remain — narrow the range to see individual transactions.
Deposits paid straight into team members’ own accounts sit in their own section, outside every studio total — that money never entered the drawer. Refunds follow the money’s source: one paid back out of the member’s own account stays in their section, but refund a member-held deposit from the till and it counts against the studio’s tenders. The full custody picture lives with deposits your team holds.
Services vs products
Section titled “Services vs products”The day’s net sales as a grid: categories down the side, payment methods across. A sale paid with two tenders is allocated proportionally by that sale’s own payment mix — a $300 visit paid half cash, half card puts half of each line in each column, and the columns reconcile to the penny.
Services expands into your service categories. For studios that do piercing or adornment work, Products splits Jewelry item sales from Retail products — otherwise it’s one retail row. Between them, jewelry studios see Jewelry tier charges (included in Services) — a reference row showing how much of the Services total was inclusive tier upcharges, net of discounts and refunds. It’s already inside Services and the total; it’s disclosure, not another category.
Income recognized sums it up: Total recognized income = net sales plus Forfeited deposits — deposits kept as fees count as income on the day they’re forfeited, net of reversals, without changing the period’s cash or tender totals (that money moved when the deposit was taken).
Collected, not sales closes the page: tips, sales tax, card surcharges, gift cards sold, deposits taken, and refunds paid out (shown negative — already netted above) — money that moved without being a sale.
Permissions
Section titled “Permissions”Close of Day → View is included in Manager, Front Desk, and the Payroll role — counter staff run this at shift change. See Roles & Permissions.