Kiosk mode

Kiosk is a passcode-protected mode in the REV23 app for a shared studio device. Customers complete release forms without access to the rest of the app, and the device returns to its idle screen between customers.

Use Web Sign when the customer should sign from their own browser instead. Both methods follow the same customer signing flow.

Kiosk setup

The setup wizard runs each time you enter Kiosk and remembers the previous device settings.

1. Open the app menu and select Kiosk Mode.
2. Create a four- to six-digit Kiosk passcode. This passcode returns the device to the staff app.
3. Optionally turn on biometric unlock. Kiosk can use Face ID, Touch ID, face unlock, or fingerprint unlock when the device supports it.
4. Choose whether to show a portfolio slideshow and configure its timing.
5. Turn on Prevent auto-lock when the shared device should stay awake while Kiosk is open.
6. Review the setup and enter Kiosk.

Any staff member who can sign in to the app can start Kiosk. No additional permission is required.

Slideshow

Select a photo album from the device library for the idle screen. Albums are easier to maintain than individual photos because changes made in the device’s photo library flow into the slideshow.

• Start slideshow after — Wait 30 seconds, 1 minute, 2 minutes, or 5 minutes before starting.
• Slide duration — Show each image for 3, 5, 8, or 12 seconds.
• Shuffle — Display the album in a random order.

Prevent auto-lock

This option keeps the screen awake while Kiosk is open. Use it for an unattended device that should stay ready for the next customer. Device-level Guided Access or app pinning adds a separate lock that prevents customers from leaving REV23.

Idle screen

The idle screen shows the studio logo and Tap to Begin. When a slideshow is configured, its photos begin after the selected delay and stop when a customer touches the screen.

After a customer submits every required form and selects Finish, Kiosk returns to the idle screen after a short delay.

Customer flow

The ordered identity, service, profile, guardian, disclaimer, and signature steps are documented under Customer signing flow — including continuing an existing service, provider selection, and returning customers, all of which work the same in Kiosk.

Inactivity handling

Kiosk clears an abandoned signing session before the next customer uses the device:

• On the first entry step, one minute without interaction returns to the idle screen.
• During the form, five minutes without interaction starts a 60-second countdown. I’m here continues the form. Letting the countdown expire clears the session and returns to the idle screen.

Web Sign has no inactivity timeout because each customer uses their own device.

Exit Kiosk

Select the lock or swipe up, then enter the Kiosk passcode or use the configured biometric unlock.

After five failed passcode attempts, Kiosk waits 30 seconds before accepting another attempt.

Guided Access on iPad

Guided Access is an iPadOS feature that prevents customers from leaving the current app. Its passcode is separate from the Kiosk passcode.

Set up Guided Access

1. Open the iPad Settings app.

2. Select Accessibility → Guided Access.

3. Turn on Guided Access.

4. Open Passcode Settings, select Set Guided Access Passcode, and create a passcode. Optionally enable Face ID or Touch ID.

5. Set Display Auto-Lock to Never when an unattended Kiosk should stay awake.

Enter Guided Access

1. Open REV23 and enter Kiosk Mode from the app menu .

2. Triple-click the top button. On an older iPad with a Home button, triple-click the Home button.

3. Select Start. The iPad is locked to REV23.

Exit Guided Access

1. Triple-click the top button or Home button.

2. Enter the Guided Access passcode, or authenticate with Face ID or Touch ID.

3. Select End.

When biometric unlock is configured for Guided Access, double-click the top button to authenticate and exit directly.

App pinning on Android

Android calls its single-app lock app pinning or pin windows. The name and location depend on the device manufacturer.

1. Open the device Settings and find App pinning or Pin windows under Security.
2. Turn it on and enable Ask for PIN before unpinning.
3. Open the Recents view, select the REV23 icon, and choose Pin.

To unpin with gesture navigation, swipe up and hold. With button navigation, hold Back and Overview. Enter the device PIN to finish.