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Jewelry Tiers

A jewelry tier is a short named menu of price levels — Standard, Upgrade — picked on a session. The tier’s upcharge rides the service line; whether it’s the whole jewelry charge or an upcharge on top of per-piece prices is the Separate/Inclusive switch below. When tiers are the right tool is its own question; this page is how they work.

Tiers are managed at Settings → Services → Jewelry Pricing Tiers and are shop-wide — every location shares one tier list. A tier is:

  • Name — yours to choose, unique in the shop. A tier that charges or covers jewelry prints on customer receipts as “with {name}”, so name it what customers should read. (A tag-only tier stays off customer receipts.)
  • Default upcharge — what picking the tier adds. Leave it blank for a tag-only tier that organizes the catalog without changing any price.
  • Jewelry included in tier price — the Separate/Inclusive switch, below.
  • Apply by default — one tier can auto-apply to new piercing and adornment sessions, so its coverage and upcharge are on before anyone taps anything. It only lands where the service offers that tier — a service set to No tiers, or a custom subset without it, starts its sessions untiered. Any session can still switch or clear it.
  • Active — turn off to retire a tier without deleting it; it leaves the pricing config and the session picker while history keeps it.

A tier that’s in use — tagged on catalog pieces, or picked in a service’s tier menu — refuses to delete; retire it with Active off instead. Past sessions are safe either way: the tier’s name and amount were frozen when it was applied.

Jewelry included in tier price decides what the tier’s amount means:

  • Off — Separate (the default): the tier amount is a pure upcharge on the service line, and recorded jewelry still bills at its own price on its own line. This is the fee-plus-jewelry world with a named surcharge — Fee / With Stud / With Ring price lists.
  • On — Inclusive: the tier amount is the jewelry charge. Every piece recorded on the session rings $0 — coverage is session-wide, not matched piece by piece. One inclusive tier is how the all-included pricing model works.

Each service type picks its tier menu from its pricing: Use all tiers, No tiers (jewelry still sells separately from the catalog), or Customize — a subset, each optionally at a different price than its default. A cartilage service can offer Standard/Upgrade at +$0/+$10 while a surface service offers nothing.

Unlike the baseline flag, tier menus cascade: a studio or an individual artist can override which tiers a service offers and at what price.

Piercing and adornment sessions carry a Tier row. One tap applies a tier to the whole session; tapping it again clears it. With more than one piece on the session, Split across pieces allocates counts per tier — two Standard lobes and one Upgrade gem end on the same visit — and any unallocated piece stays at base price.

The applied amount is frozen at that moment: renaming or re-pricing a tier later never rewrites what a past session charged. Once the session is on a paid sale, the tier is locked — refund or void the sale to change it. A closed pay period locks it too: commission that already paid out doesn’t re-figure.

The upcharge is part of the service line — receipts show the base price and “with {tier}: +$X” so the math reads plainly, and the amount is commissionable like the rest of the service price. Revenue and Close of Day keep inclusive-tier charges inside Services and add a reference row showing how much of Services they were. Jewelry covered by an inclusive tier lands on the Sales Tax report’s use-tax disclosure as Covered by tier.

Managing tiers takes both Jewelry → Manage and Pricing Settings → Manage — tiers are catalog structure and pricing. Applying a tier on a session only takes permission to edit the session. See Roles & Permissions.