REV23 Docs
Welcome to the documentation for REV23 — business management software for tattoo, piercing, permanent makeup, microblading, and other service studios, available on iOS, Android, and the web.
Getting Started New to REV23? Set up your account, configure your studio, and complete your first release form.
Daily Workflow A typical day using REV23 — Kiosk vs. Web Sign, solo artist vs. multi-staff, and end-of-day tasks.
The Customer Journey How a customer moves through REV23 — idea, booking, release form, session, checkout, and aftercare, as one connected path.
Your studio
Section titled “Your studio” Dashboard Real-time studio overview — active sessions, waiting customers, forms to review, and quick actions.
Features Choose whether Booking, Sales, and Payroll appear in REV23.
Settings Find account, studio, team, customer, service, form, booking, sales, supply, and integration settings.
Analytics Business insights — customer demographics, popular services, busiest days, and acquisition sources.
Studios Configure studio locations, logos, time zones, social links, QR codes, and multi-studio management.
Customers
Section titled “Customers” Customers Manage customer records — import, export, merge duplicates, and track medical conditions.
Flags Flag a customer for past behavior; the flag stays with them on every future visit.
Medical Conditions Configure the allergies, conditions, and diseases list for your release forms.
Sources Track how customers find your studio with referral source reporting.
Ideas Let potential customers submit project requests — manage submissions, fill cancellations, and find available opportunities.
Booking
Section titled “Booking” Booking How bookings work — statuses, the Bookings work queue, booking history, and how an appointment becomes a visit.
Calendar Day, week, month, and agenda views, drag to reschedule, conflict warnings, and calendar events.
Online Booking The public booking page — the steps customers walk through and how availability is computed.
Schedules Studio hours, exceptions and recurring closures, and per-artist hours.
Booking Deposits How deposits hold appointments — offers and expiry, collecting, and no-show and cancellation decisions.
Notifications & Reminders The automatic messages bookings send — approvals, deposit offers, reminders, and the sign-your-form link.
Services
Section titled “Services” Services & Sessions How REV23 tracks tattoos, piercings, and other work — single-day and multi-session projects.
Service Types Define the tattoo, piercing, and other services your studio offers.
My Ink Track your personal ink and pigment bottles with lot numbers, expiration dates, and compliance data.
Inks & Pigments Configure your ink and pigment catalog, tubes, grips, and salves for supply tracking.
Needles & Blades Configure needles, cartridges, and blades with manufacturers, lot numbers, and expiration tracking.
Sales & payments
Section titled “Sales & payments” Sales How sales work — checkouts and carts, sale statuses, and taking payment straight from a service.
Taking Payments Tenders, split payments, tips and surcharges, deposits on a cart, and completing or voiding a sale.
Card Payments REV23 Payments — Stripe and Fiserv processing, terminals and Bluetooth readers, and card surcharges.
Discounts Manual discount presets — building the preset list and applying at the register.
Checkout Rules The automatic discount and surcharge engine — conditions, amounts, priorities, and testing rules.
Gift Cards Selling, redeeming, reloading, and retiring gift cards — codes, scanning, and expiration.
Jewelry
Section titled “Jewelry” Jewelry Catalog Designs and pieces, attributes, SKUs and barcodes, and photos.
Jewelry Pricing The three ways studios price session jewelry, and when tiers are the right tool.
Jewelry Tiers Separate vs Inclusive tiers, per-service offerings, and how the upcharge flows through.
Jewelry on Sessions Recording jewelry on sessions — picking pieces, lot and expiration, and how installs bill.
Payroll
Section titled “Payroll” Payroll Commission tracking, pay periods, payouts, and pay stubs.
Pay Periods How pay periods open, close, backdate, and lock.
Earnings & Commissions How commission is calculated, sliding scales, overrides, and locks.
Paying Your Team Cash payouts, recording payments, deductions, adjustments, and advances.
My Pay Every team member's own view of their earnings, pay stubs, payouts, and held deposits.
Reports
Section titled “Reports” Reports The five reports — Revenue, Earnings, Sales Tax, Balances, and Close of Day — and the rules they share.
Revenue Net sales by service, jewelry, and retail, with tips, tax, gift cards, and deposits listed apart.
Sales Tax Taxable sales and tax collected by rate and item type, with CSV export.
Close of Day Reconcile the cash drawer, review tenders, and see the day's sales by category.
Release forms
Section titled “Release forms” Release Forms Browse, search, review, and manage all signed forms across your studio.
Kiosk Configure a shared studio device for customer release forms.
Web Sign Send customers a browser link to complete forms on their own device.
Customer Signing Flow The identity, service, guardian, and signature steps used by Kiosk and Web Sign.
Care Journeys Automated precare and aftercare — timed messages, healing progress, and each customer's own care page.
Care Plans Healing stages, precare and aftercare instructions, scheduled messages, and follow-up prompts.
Care Page The customer-facing care page — healing progress, instructions, and review prompts.
Public Care Plan Page A shareable public aftercare reference for a care plan — no login required.
Templates
Section titled “Templates” Templates What release form templates are and how they connect to your services.
Tutorial: Customize a Template Hands-on walkthrough — enable steps, change field visibility, add a consent block, and verify mappings.
Template Designer Build and edit templates — steps, fields, sections, blocks, revisions, and age requirements.
Template Mappings Control which template is used for each service type and studio.
Users and accounts
Section titled “Users and accounts” REV23 Account Your single sign-on identity for all REV23 apps, with multi-studio switching.
Users Staff accounts, seats, skills, licenses, permissions, and studio assignments.
Me Your own page — profile, sharing links, My Skills, sign-in security, and appearance.
Roles & Permissions Every permission, what it allows, and what the built-in roles include.
Notifications Read and clear in-app notifications and control push alerts.
API and integrations
Section titled “API and integrations” Webhooks & Integrations Automate one-way workflows with Zapier or signed webhooks.
API Overview Getting started with the REV23 REST API.
API Keys Connect custom intake and limited server-side integrations.
Webhooks API Technical guide — events, payloads, signature verification, and delivery.
Status Codes HTTP status codes and error responses.
Need help?
Section titled “Need help?”Start with Troubleshooting for common questions. Can’t find what you’re looking for? Contact support.