Compensation

Compensation is configured per person, in two layers: defaults on their Compensation tab (Settings → Cloud → Artists & Team Members), and category and service rules under Artist setup → Services & booking → Artist pay. The specific beats the general — how the cascade resolves — so most setups are one default and a handful of exceptions.

The Compensation tab

The person’s defaults, used wherever no skill-specific rate exists:

• Service, product, and jewelry commission — three separate percentages. Jewelry is its own rate on purpose: it covers any jewelry they sell, installed or retail, and blank means jewelry pays them nothing — it never inherits from the product rate.
• Deposit forfeit — their share when a customer’s deposit forfeits. Blank means they keep the full amount; 0% means the studio does.
• Deposit custody — whether hand-tendered deposits (cash, Venmo, bank transfer, and similar) default to the studio’s books or their own pocket; card deposits always follow the account that was actually charged. Until a deposit is used, kept, or refunded, the front desk can restamp it to match what physically happened.
• Preferred payout method — offered first on every payout, changeable on each one.
• Tax info — filing status (Independent contractor (1099), Employee (W-2), or Not applicable) and tax ID (SSN, EIN, or ITIN). The ID is stored encrypted and only its last four digits ever display. The studio’s own payer tax ID lives on the studio at Settings → Cloud → Studios — together they’re the two halves of a 1099.

Jewelry commission basis

For a percentage jewelry commission, Calculate on can be Sale price or Sale price minus jewelry cost. The latter subtracts the recorded unit cost for each piece from the jewelry line’s commissionable amount, then applies the percentage. For example, a $100 jewelry charge with a recorded $40 cost pays $12 at 20%, rather than $20. The basis never goes below zero.

This choice covers jewelry installed during a service and jewelry sold separately. It starts on Sale price and can differ by studio: a studio jewelry rate and its basis replace the person’s default jewelry rule together. A missing or invalid recorded cost leaves that line on the sale-price basis; a recorded $0 cost is valid. People who manage compensation can identify the fallback on the checkout line. Completed earnings keep the commission calculated at the time of sale.

Where the rules live

Each skill row — this person, this service or category — answers both money questions in one place: what the customer pays (the skill’s pricing, including time-based hourly rates and day-rate tiers) and what the artist earns (their commission rule, in any rate form). An artist priced at $150/hour with a 50% commission earns commission on whatever the clock billed — hourly pricing sets the basis; the commission rule sets the split. Pay in REV23 is commission-based: there is no wage independent of revenue.

Sliding scales are configured here too: pick the mode, set the base rate, and build the ladder — each bracket a threshold and a rate above the base. A ladder already in use by one artist can be copied onto the next, so the shop standard is set once.

Time-clock participation

With Time clock on, Uses the time clock determines whether the person records shifts on studio devices. This does not set an hourly wage. Rates and wage payments stay with your payroll provider.

You can override participation for an assigned studio under Account & access → Studios. A blank override uses the person’s setting. Someone joining without a PIN receives temporary 0000 and must choose a different PIN at first use. Set temporary PIN issues a replacement when needed; the person can also set their own PIN under Me.

Per-studio overrides

A person working two studios can earn differently at each. Each studio under Account & access → Studios takes its own service, product, jewelry, and forfeit rates plus a custody default — blank fields fall back to the person’s own defaults. Per-studio overrides are flat rates; sliding scales stay on the skill.

Running solo, you can skip this page — most one-person shops read the Earnings report instead of configuring rates. You keep everything either way.

Permissions

Changing rates and time-clock participation requires the owner’s Compensation → Manage; issuing a temporary PIN requires Time Clock → Manage. Rates, earnings visibility, and Compensation → Override are separate grants, described in Roles & Permissions.