Medical Conditions
Medical conditions are displayed to customers while filling out a release form in Kiosk or Web Sign and stored on the customer profile. Staff can also add a new condition directly from the customer profile if something comes up mid-session (e.g. prone to fainting).
| Field | Purpose |
|---|---|
| Name | The name of the medical condition. |
| Condition Type | The type of medical condition: Allergy, Condition, or Disease. |
| Input Type | How the condition is presented during signing. See below. |
| Required | Whether the customer must answer this condition during signing. |
| Display Order | Control the position by dragging and dropping on both web and iOS. |
Condition Types
Section titled “Condition Types”Conditions are color-coded by type to make them easy to scan at a glance:
- Allergies — e.g. latex, adhesives, metals, topical anesthetics.
- Conditions — e.g. hemophilia, heart condition, pregnant, prone to fainting.
- Diseases — e.g. hepatitis, HIV, blood-borne pathogens.
Input Types
Section titled “Input Types”Input types control how the condition appears to the customer during the signing flow.
| Type | Behavior |
|---|---|
| Yes/No | If Required, individual Yes and No buttons are displayed and the customer must choose one. If not required, an on/off switch is displayed, defaulting to no (off). |
| Yes/No & Text | Same as Yes/No with an additional text field for details (e.g. “List medications”). |
| Text | A text field for free-form input (e.g. “Other conditions”). |
Safety Panel
Section titled “Safety Panel”When a customer has medical conditions on file, the Safety Panel on their session automatically expands so staff can review the information before beginning work. Conditions are grouped by type and required conditions are highlighted.
Security
Section titled “Security”There is a special medical:customer permission for users which controls the ability to see a customer’s medical conditions. Without this permission, staff will see that conditions exist (a count) but cannot view the details.
The permissions for creating and editing the conditions list are controlled by the Medical Conditions permission set. See Permissions for details.